Email Domain Connection
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To start sending emails in the Email Marketing section, you need to first connect your domain. You can do that in the Emails & Automation section > Settings. There you have the option to add your domain.
All you need to do is add the CNAME and TXT records provided by you after adding the domain to the platform.
Simply go to the domain settings where you've purchased the domain and find the DNS Records area to add the CNAME and TXT records. It might take some time for the DNS records to update after adding them, so don't worry. Check again in 10-15 minutes, and in most cases, it should be showing as 'Verified' in green. If the process is still in progress, it will show 'Pending' as in the example below. Wait a few minutes and check back again.
Both the "Verify Domain" and the "Authentication" fields should show 'Verified' in green, as seen below.
Once your domain has been verified, you can now start sending email campaigns.
Before you venture off into the campaigns or automations section. Be sure to complete the boxes below that can be found in the "Brand Details" tab:
Company Name
Company Address
Default Sender Name > This will be the name that your subscribers will see, and who the email is from.
Default Email > The default email address that will be used when you send emails from your system
Default System Email > Ensure the information is correct, as this will be your email address shown.
