Stacklii
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  • Hi, How Can We Help You?
  • Getting Started Guide
  • About Stacklii
    • What Is Stacklii?
    • What Can I Use Stacklii For?
  • Support
    • Ways To Get Support
    • Struggling to log into the builder?
  • Stacklii Platform
    • Main Project Settings
      • ❗Connecting a Custom Domain
      • How to use your file manager
      • Dashboard overview
      • ❗Billing
      • Language and time zone settings
      • Privacy
      • Favicon and social share image
      • Customer data
      • Add fonts
      • Text Styling
      • Custom Colours / Global Colour Palette
      • SSL Certificates
      • Changing A Template - Create A New Website
      • Move a Website or Funnel to Another Project
      • Duplicating/Cloning a Website or a Funnel
      • Restoring Deleted Websites or Funnels
    • Website Builder
      • How to edit your pages with the Builder
      • Add New Page
      • Duplicate a Page or Use Page as a Template
      • Add New Blocks
      • Duplicate or Save Blocks
      • Popups
      • Uploading Photos and Files
      • Header Editor & Settings
      • Footer Editor & Settings
      • Anchor Points
    • Optimisation
      • Mobile Optimisation and Editing - Modify Your Pages for Mobile Devices
      • SEO (Search Engine Optimisation)
      • Alternative Text for Images
    • Widgets
      • Basic Section
        • Heading and Text Widgets
          • Heading Widgets
          • Text Widgets
          • Editing Text
          • Selecting Heading Sizes in Text
        • Button Widget
        • Container Widget
          • Global Column
          • Anchor Points
        • Image Widget
          • Stock Images
        • Video Playlist Widget (NEW)
        • Video Widget
      • Lead Generation
        • Forms Widget
        • Booking Widget
        • Quizzes & Surveys Widget
      • Sales
        • Checkout Widget
        • Store Widget
        • Donation Widget
        • Order Summary Widget
      • Media
        • Gallery Widget
        • Slider Widget
        • Social Media Widget
        • Audio Widget
      • Other
        • Blog Widget
        • Code Widget
        • Countdown Widget
        • Embed Widget
        • Map Widget
        • Portfolio Widget
        • Progress Bar Widget
        • Accordion Widget
      • Community Section (NEW)
        • Circle Widget
        • Circles Widget
        • Comment Area Widget
        • Discussions Widget
        • Reviews Widget
        • Wall / Forum Widget
      • Widget Animations
    • Creating Links
      • General Link Settings
        • Page Links
        • Store Links
        • Funnel Links
        • External Links
        • Anchor Point Links
        • File Links
        • Popup Links
        • Email Links
        • Phone Links
      • Button Links
      • Text Links
      • Icon Links
      • Image Links
    • Email & Automations
      • ❗Email Account Review
      • ❗Email Domain Connection
      • Campaigns vs. Automations
      • Email Campaigns
      • Automation Overview
      • Email Lists
      • Creating An Email Marketing Segment
      • Creating My Email Templates
      • How to Unsubscribe or Subscribe a User
      • Importing Subscribers
      • Adding a Subscriber to a List
      • Adding subscribers to your list via Forms/Checkouts/Quizzes
      • Double Opt-In For Your Forms
      • Abandoned Cart Automation
      • Individual Emailing
      • System Emails
    • Funnels
      • Starting a Funnel
      • Funnel Steps
      • Moving a Funnel Between Projects
      • Main Funnel Settings
      • Page Settings Inside Funnels
        • Set As/Remove a Goal
        • Funnel Page Step Settings
        • Duplicate a Funnel Step
        • Copying Funnel Steps Between Funnels
        • Deleting a Funnel Step
      • Sharing a Funnel
      • Duplicating a Funnel
      • Deleting a Funnel
      • Clearing Funnel Analytics
      • Making a Funnel Inactive
      • Moving a Funnel Outside Your Website
      • Funnel Analytics and Data
    • Community and Circle (NEW)
      • Moderation
    • Memberships
      • Password Reset For Members
      • Membership Creation Checklist
      • How To Create A Membership Group
      • How To Lock Pages For Members Only
      • Free Memberships
      • Paid Memberships
      • Adding Contacts To A Membership
      • Members Only Email List Segmentation
      • Members Details Page
    • CRM (Customer Relations Manager)
      • Importing Contacts
      • Exporting Contacts
      • Add Contacts Manually
      • Contact Profiles
      • Properties
      • CRM Tags
    • Bookings & Appointments
      • Booking Overview - Creating Your First Event (In Progress 🏗)
      • Booking Widget Overview (In Progress 🏗)
      • Booking Without Services
      • Booking With Services
      • Creating A Booking Operator
      • Creating A Booking Service
      • Auto-assign Booking Operator
      • Booking Availability
      • Questions before Booking
      • Sending Reminder Emails
    • Ecommerce
      • Abandoned Cart
      • Store Front Orientation (In Progress 🏗)
      • Store Product
      • Connect Your Payment Processor
      • Importing Products
      • Shipping Options
      • Sales Taxes
      • Applying Discount
      • Product Categories
      • Tracking Links
      • Managing Orders
      • Resend a Digital Product
    • Creating or Using the Portfolio
    • Blog
      • Starting a Blog
      • Main Blog Page
      • Blog Header and Sidebar Settings
      • Blog Settings
      • Understanding Blog Article Basics
      • Blog Article Main Image
      • Blog Article Name/Title
      • Blog Article Summary
      • Blog Article Content
      • Blog Article Settings
        • Basic Blog Article Settings
        • Blog Article Tags
        • Blog Article Categories
        • Blog Post URL
        • Blog Post Author
        • Blog Post Date
        • Blog Post Comments
    • Custom Code, Scripts, HTML, Analytics, Pixels
      • Facebook Pixel / CAPI
      • Facebook/Instagram Shops
      • Custom Code / HTML / Scripts
  • Internal integrations
    • Email Integrations
      • Mailchimp
      • Mailerlite
      • GetResponse
      • ActiveCampaign
      • Aweber
      • Moosend
      • Connect Custom Email
    • Payments
      • Stripe
      • PayFast
      • Paystack
      • PayPal
      • Braintree
  • External Integrations
    • Zapier
    • Introduction to Webhooks
  • Extras
    • Become A Stacklii Affiliate Partner
      • Start Earning Commission
      • How To Register As An Affiliate
      • Getting Paid As Affiliate
    • Review Stacklii
    • Roadmap
    • Bug Fixes
    • FAQ's
    • Basic Design & Build Principles
  • 🔜Coming Soon
    • AI Writing Assistant
    • SMS / WhatsApp / Voice Messages
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FAQ's

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Last updated 2 months ago

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Have a question for us?

Submit your questions to and we will get them answered for you as quickly as possible.

I'm struggling to build my site. Can you assist?

Most definitely! Help you launch and grow your online business and website is a priority for us.

We offer coaching and mentoring services. Learn more about it here:

If you just want a quick answer to a specific problem, you can contact support here: Ways To Get Support

Do you have guides on how to quickly create and launch my website?

Yes, although creating and launching a website is not a quick process, we have a few options for you to help you kickstart the process.

  • - Design, build, and launch a basic website in 2 weeks

  • - All the "How-To" articles about all the Stacklii Features

  • - Guided Instructional Video Tutorials

  • - A few starting points for the Stacklii builder

  • - The basic building blocks of any website page builder

I'm loving Satcklii! Where can I leave a testimonial?

WOW, we love our users so much! Depends on the format of the testimonial:

💥 It will be great if you can leave a review by completing this form for the Capterra platform where we Stacklii is listed.

Testimonial: Please send us a video link or text testimonial and an image of yourself to and we can will add your testimonial to the website.

Facebook: Review us on Facebook .

I need assistance

No problems, if you didn't find what you were looking for in the help tab 'just to the lower left' of the dashboard. Reach out to us via the support chat at the bottom right.

Our amazing support team is always on standby to help. Ways To Get Support

I have connected my domain but it's still not working?

Oh no, let's fix that for you. First of all be aware that it can take up to 24 hours for the domain to propagate and be active on your site.

Over 24 hours? Re-check you DNS setting on your domain host, sometimes it just needs re-doing. So simply remove the connection within Stacklii > And re-add the domain.

My site says it's not secure?

Don't panic! It sounds like a SSL certification issue, send us a message via the support chat with the domain you are having issues with and our team will resolve it as soon as possible for you.

It says I have reached my subscriber limit?

First off, well done for growing your list! To remove the alert simply head over to your billing area and apply the email plan you need for the size of your list.

You update all the time, where can I see all the updates?

Yep we like to keep moving forward and setting the bar higher!

Problem not solved? Reach out to us via the website support chat or email us at

You can view all our updates via the help tab. Open up the tab and all the updates are posted there and updated regularly.

support@stacklii.com
road map
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Stacklii Academy
Getting Started Guide
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Complete Capterra Review
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