Ways To Get Support

Providing you the best support we can is our upmost priority.

The fastest and easiest way to get immediate support is via our website chat widget. It can be found in the lower right-hand corner of the builder dashboard and also on the website.

Support Channel	Response Time
Website Chat (When Online)	Immediate - 60 minutes
Website Chat (When Offline)	24 Hour (Ticket Response)
Email	24 Hours
Video Chat	Prior booking from website required

Stacklii Facebook Support Community

🏗 Coming Soon!

Timings can be delayed during busy periods. Before you reach out to us, be sure to check via our support documents as the answer might just be there 🤗

Website Chat Support

The chat widget is located in the lower right hand corner of the Stacklii website and inside the builder area.

Our support staff might not always be online so please be patient if it takes a bit longer to respond to your questions.

When Online

When one of our support agents are online, you will be able to start a live chat and the agent will respond live to you within a few minutes. It might take up to 60 minutes in peak periods.

When Offline

If there are no support agents online, you will have the option to submit a ticket that will convert your message to email. The support agents will then continue communication via email.

Email Support

You are welcome to send us an email to [email protected] with any questions, compliments, complaints, or suggestions you might have.

Video Chat Support

If you want to schedule a 15-minute support call via Zoom, you can do so here:

Book A Call